Privacy Policy
Company: Ez Money
Website: https://ezmoneyusa.com/
Support Phone: (617) 209-2000
Support Hours: Mon–Fri, 9am–6pm EST
Effective Date: June 15, 2026
1. Introduction
Ez Money ("we", "us", "our") respects your privacy and is committed to protecting the personal, business and financial information we collect when you visit our website, submit a business funding application, upload documents, communicate with us, or use any of our services (collectively, the "Services"). This Privacy Policy explains what information we collect, how we use it, how we share it, how we protect it, and the choices available to you.
2. Information We Collect
- Identifiers & contact information: name, business name, mailing address, business address, email address, mobile and business phone numbers.
- Identity verification: date of birth, driver’s license number and state of issuance, SSN or ITIN, EIN.
- Business and financial information: industry, time in business, monthly revenue, bank statements, voided checks and related funding documentation.
- Communications: emails, phone calls, SMS / text messages, voicemails, customer support records and opt-in / opt-out preferences.
- Device and usage information: IP address, browser, device type, pages viewed and cookies / analytics identifiers.
3. How We Use Information
We use information to provide and operate the Services, evaluate eligibility for business funding, verify identity, conduct underwriting, communicate with you about your application, prepare funding offers, service accounts, prevent fraud, comply with legal obligations and improve the Services.
4. How We Share Information
We share information with funding partners, service providers, identity-verification and fraud-prevention vendors, and as required by law. We do not sell personal information for money.
5. SMS Communications and Mobile Information Privacy
If you provide your mobile phone number and opt in to receive SMS messages from Ez Money, we may use your mobile number to send messages related to your business funding application, application status, document requests, underwriting updates, funding offer updates, appointment scheduling, customer support, account notifications, payment or repayment reminders, and related service communications.
Message frequency may vary based on your application, account activity and service interactions. Message and data rates may apply. You may opt out at any time by replying STOP. You may request assistance by replying HELP or by contacting us at (617) 209-2000 during business hours (Mon–Fri, 9am–6pm EST).
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be sold, rented, shared, or transferred to third parties, affiliates, or lead generators for marketing or promotional purposes.
6. Cookies, Pixels and Analytics
We and our service providers use cookies, pixels and similar technologies to operate the website, remember preferences, measure traffic, detect fraud and improve the Services. You can manage cookies through your browser settings.
7. Data Security
We use reasonable administrative, technical and physical safeguards designed to protect information against unauthorized access, loss, misuse, alteration or disclosure. No system is completely secure and we cannot guarantee absolute security.
8. Data Retention
We retain information for as long as reasonably necessary to provide the Services, process applications, maintain business records, comply with legal and regulatory obligations, resolve disputes and prevent fraud.
9. Your Choices
- SMS opt-out: reply STOP to any SMS message from us, or contact us using the details below.
- Email opt-out: use the unsubscribe link in any marketing email.
- Update information: contact us with updated contact or business information.
10. Children’s Privacy
The Services are not intended for individuals under eighteen years of age and we do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.
12. Contact Us
Ez Money — Support Phone: (617) 209-2000 — Mon–Fri, 9am–6pm EST. See also our Terms & Conditions and SMS Consent page.